Spa Director
Weston
Spa Director
Full Time • Weston
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Training & development
- Wellness resources
Hand and Stone Massage & Facial Spa in Weston, Florida, is in search of a dynamic Spa Director. We are seeking an individual who is highly motivated, possesses exceptional communication skills, demonstrates strong leadership qualities, and exhibits proven analytical abilities. The Spa Director will oversee the day-to-day operations of our Hand & Stone Massage and Facial Spas, working closely with the owner to ensure adherence to franchisor guidelines and policies, thereby fostering spa growth and success. This role requires strategic planning, consistent execution, and the ability to analyze data to drive improvements. The Spa Director will serve as the primary resource for the owner and managers, providing guidance and support across all aspects of spa management.
Responsibilities:
- Maintain regular communication with the Owner, Managers, and Spa Team Members
- Prepare and present reports for the owner
- Conduct Spa Walkthroughs, provide coaching, manage HR functions, oversee inventory analysis, handle payroll, and conduct employee reviews
- Utilize Key Performance Indicators (KPIs), reports, and Business Intelligence (BI) tools to assess operational strengths and weaknesses
- Lead all HR duties, including hiring, training, and developing sales leaders
- Develop and implement action plans to enhance spa performance
- Facilitate in-spa training sessions and role-play activities with spa staff
- Engage directly with customers and team members
- Foster guest and member retention and engagement
- Participate in relevant regional and market-wide operational training programs and webinars
- Meet or exceed revenue budgets and quarterly and annual revenue goals for each spa
Job Requirements:
- Bachelor's degree in Business, Finance, or related field preferred
- Minimum of 2 years of professional experience
- Demonstrated ability to manage team and individual workloads effectively through time management, prioritization, and organizational skills
- Excellent verbal and written communication skills
- Proficiency in general computer usage and Microsoft Office applications
- Proven ability to effectively communicate with team members and clients
- Strong coaching and motivational skills
- Effective leadership abilities with experience in business development and sales
- Willingness to work weekends, holidays, and evenings as required
- Fluency in Spanish preferred
We Offer:
- Highly competitive compensation commensurate with position responsibility and experience
- Generous bonuses
- 401K with company matching contribution
- Paid time off (PTO)
- Monthly membership
Join our team and become part of a rewarding and dynamic environment where your skills and contributions are valued and recognized.
Responsibilities:
- Maintain regular communication with the Owner, Managers, and Spa Team Members
- Prepare and present reports for the owner
- Conduct Spa Walkthroughs, provide coaching, manage HR functions, oversee inventory analysis, handle payroll, and conduct employee reviews
- Utilize Key Performance Indicators (KPIs), reports, and Business Intelligence (BI) tools to assess operational strengths and weaknesses
- Lead all HR duties, including hiring, training, and developing sales leaders
- Develop and implement action plans to enhance spa performance
- Facilitate in-spa training sessions and role-play activities with spa staff
- Engage directly with customers and team members
- Foster guest and member retention and engagement
- Participate in relevant regional and market-wide operational training programs and webinars
- Meet or exceed revenue budgets and quarterly and annual revenue goals for each spa
Job Requirements:
- Bachelor's degree in Business, Finance, or related field preferred
- Minimum of 2 years of professional experience
- Demonstrated ability to manage team and individual workloads effectively through time management, prioritization, and organizational skills
- Excellent verbal and written communication skills
- Proficiency in general computer usage and Microsoft Office applications
- Proven ability to effectively communicate with team members and clients
- Strong coaching and motivational skills
- Effective leadership abilities with experience in business development and sales
- Willingness to work weekends, holidays, and evenings as required
- Fluency in Spanish preferred
We Offer:
- Highly competitive compensation commensurate with position responsibility and experience
- Generous bonuses
- 401K with company matching contribution
- Paid time off (PTO)
- Monthly membership
Join our team and become part of a rewarding and dynamic environment where your skills and contributions are valued and recognized.
Compensation: $55,000.00 - $65,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care